Personal tools

Frances Banta Waggoner Community Library
You are here: Home / About Our Library / Services / General Services

General Services

SAM_6990 color.jpg
Below are services available to all members of the general public. For more information about services available to particular age groups, please see listings for our adult, teen, and children's services.


Find Information


*Ask a Librarian. Need information in a hurry? Not sure how to find what you're looking for? Click here to ask a librarian using an online submission form, or feel free to call us or stop by at the desk. 

*Tech Troubleshooting. Having a problem with your computer, tablet, or smartphone, or just want to learn more about how to use them? Individual appointments with our Technology Librarian are available upon request, so call or stop by to make an appointment.


Check Out Books, DVDs, and Other Materials


*Get a Library Card. To begin checking out items from our library (including digital holdings), stop by to get a free library card. See our full policy on cards here.

*See the Material Types We Carry. See the pages for our adult, teen, and children's services to see full listings for what sort of items we have available to check out. You can also browse our catalog.

*Control Your Account Online. Renew, reserve, and see what items you have checked out by using the library's online catalog. Click here for instructions.

*Online Payments. If your account shows a fine or other money owed, pay from home with Payport.

*Sign Up for Email Reminders. Want help remembering when your books will be due? Add an email address to any account you want reminders for, and receive an automatic notice 2 days in advance of the due date.

*Inter-Library Loans. Interested in something we don't have? Let us know, and we could still get it in for you! Stop by, call in, or go here to fill out a form about the item you're looking for, and we'll send out inquiries to see if we can borrow the item from another library. (Keep in mind that inter-library loans, if successful, cost $2 to cover the shipping back and forth.)

*Reader's Advisory. If you want something good to read but don't know what the next thing on your list should be, let us give you some suggestions!


Enjoy Members-Only Services on a Pre-Paid Subscription


*BRIDGES. Our online collection, including thousands of digital books and audiobooks. Stop into the library for full instructions on how to check out and download to your particular device. Some eligibility restrictions do apply: click here for more information.

* A membership subscription to one of the leading genealogical research sites. Available in-library only.

*LearningExpress 3.0. A learning site covering a wide variety of topics for all ages. Click here for more information.



Use Our Facilities and Equipment


*Free Wi-Fi Access. Bring in your laptop or mobile device to access the internet for free (no log-in necessary). 

*Use a Library Computer or Tablet. Several desktop computers are provided to the public free of charge. All library card-holders are welcome to use the internet, although younger children should be supervised while on the computers. An iPad is also available for use in the children's section, with parents and children free to recommend additional apps. 

*Print, Copy, or Scan. Two printer/copiers are available for use, and HotSpot printing now enables you to print to the library from any location. Once printed, pages sized 8.5x11" are 15 cents per page in black and white and $1 per page for color.

*Send and Receive Fax Messages. Faxes may be sent at the rate of $2 for the first page with $1 for each additional page. Faxes of any length may be received at our number (563-659-2901) for $1.

*Reading Areas and Study Desks. There are several open locations around the library set aside for quiet work/reading or small-group meetings. Each has a wall or floor plugin in close proximity, and the couches at back are situated near recent newspapers and magazines for easy browsing. If you are in need of a more secluded workspace, see "Reserve a Meeting/Study Room" below.

*Children's Play Area. The children's section comes equipped with a variety of stuffed animals and toys (including those safe for even the youngest children), as well as a full play kitchen and a set of coloring supplies.

*Reserve a Meeting/Study Room. Our study room (seats 2, desktop computer provided), small conference room (seats 6) and large front meeting room (accommodates up to 40) are available for reservation at no charge. Please see our full meeting room policy if you are interested in making a reservation. 

*Laminate. A wide-format laminator is available for use at the rate of $1 per sheet of laminate used. A paper cutter is available upon request for resizing laminated sheets.

*Genealogical Resources on Microfilm. Newspaper records going back over a century are available to be viewed on microfilm. Librarians are available to help with the equipment.

*Test Proctoring. If you are taking a class from a remote institution and require a proctor, our library does offer free proctoring services. Please call (563) 659-5523 or stop in to make an appointment for a proctored test.

*Sign Up for Our Email Newsletter. Stay up to date with events and new services offered at the library with our monthly newsletter delivered to your inbox. Click here to learn more.